> Services

What We Do

Crafty Technologies offers three interconnected service tracks — hands-on engineering, systems integration, and technical leadership — tailored to where your organization is and where it needs to go.

Cloud Infrastructure & DevOps Engineering

Production-grade infrastructure, built and operated by a principal-level engineer.

Best for: Engineering teams that need a senior infrastructure operator to build and run their cloud environment — without adding headcount.

This is the core of the practice. From spinning up EKS clusters to designing GitOps workflows that your team can actually maintain, this track covers the full lifecycle of modern cloud infrastructure — architecture, implementation, and ongoing operations.

Capabilities Include:

>EKS cluster design, deployment, and lifecycle management
>CI/CD pipeline architecture (ArgoCD, GitHub Actions, Jenkins)
>Infrastructure-as-Code (Terraform, Helm, CloudFormation)
>AWS Lambda and serverless workflow development
>Observability stack implementation (Prometheus, Grafana, OpenTelemetry)
>Container orchestration with Kubernetes and Docker
>Cloud cost optimization and resource right-sizing
>Security hardening and compliance baseline implementation

Cloud Integration & Systems Architecture

Connecting the pieces your systems depend on — reliably and at scale.

Best for: Organizations navigating a modernization, dealing with integration debt, or architecting a new platform that has to work across multiple systems and teams.

Modern cloud environments are never just one thing. This track focuses on the connective tissue: integrating services, modernizing legacy systems, and designing architectures that hold up under real-world load and organizational complexity.

Capabilities Include:

>Multi-system cloud integration design and implementation
>API orchestration and third-party service connectivity
>Legacy on-premise to cloud-native modernization
>Cross-platform architecture (AWS + Azure hybrid environments)
>GitOps workflow design and rollout
>Platform engineering for developer self-service
>Microservices design and container orchestration patterns

Technical Advisory & Project Leadership

Strategic oversight from someone who can also write the Terraform.

Best for: Government agencies, enterprises, and growth-stage companies running complex infrastructure projects that need a single accountable technical lead.

This track is for organizations that need more than an engineer — they need someone who can own the technical direction of a project, keep delivery on track, and communicate across engineering, product, and leadership. Our fractional technical project management brings both the credibility to earn engineers' trust and the communication skills to keep stakeholders aligned.

Capabilities Include:

>Fractional Technical Project Manager for infrastructure and cloud initiatives
>Cloud migration roadmapping and phased execution planning
>DevOps practice buildout and team enablement
>Government contract technical scoping and delivery management
>Cross-functional team alignment (DevOps ↔ Development ↔ Product)
>Vendor evaluation and technology selection advisory
>Architecture review and risk assessment

Supply Chain Technology, Operations Optimization & Program Management

Operational expertise meets systems integration — for organizations modernizing how goods and data move.

Best for: Logistics companies, 3PLs, importers, and enterprise operations teams that need a senior operations and program management leader who understands both the operational reality and the systems side — without hiring a Big 4 firm to tell them what they already know.

This practice area is currently being phased in. Engagements are available on a limited basis.

This practice area brings deep, senior-level experience in international supply chain operations, EDI systems integration, operations optimization, and cross-functional program management. It is purpose-built for logistics providers, 3PLs, importers, and enterprise operations teams navigating digital transformation — whether that means modernizing a legacy EDI environment, tightening operational performance across a global network, implementing a new TMS or visibility platform, or bringing structured program management discipline to a complex initiative.

This track is led by a senior supply chain and program management professional with 25+ years of hands-on experience spanning global logistics operations at DHL, DB Schenker, DSV, and Kuehne+Nagel. A Certified Scrum Master and NYU-certified Project Manager, fluent in English, Spanish, and Danish.

Supply Chain Technology & Systems Integration

>EDI modernization and systems integration (ANSI X12, XML, flat file — Purchase Orders, ASNs, ISF, Invoicing)
>Supply chain technology implementation and vendor onboarding
>SaaS platform rollout and project lead for logistics software
>Customer solutions management and account lifecycle oversight
>RFP/RFQ proposal support and scoping
>Multilingual client and vendor coordination (English, Spanish, Danish)

Operations Optimization & Program Management

>End-to-end supply chain operations assessment and improvement planning
>Workflow redesign and process re-engineering across warehousing, freight, and fulfillment
>Control tower design, buildout, and operational management
>KPI framework development and operational performance measurement
>Cross-functional program management for infrastructure and operations initiatives
>Agile and Scrum-based delivery for operations and technology projects

Shopify Store Setup & Automation

Launch-ready Shopify stores, built with an engineer's eye for automation and reliability.

Best for: Small to mid-size brands, entrepreneurs, and operators who want a technically rigorous Shopify setup — with automation baked in from day one — without managing a full development agency.

Shopify engagements are taken on a selective, project-by-project basis with limited availability.

This is a focused, selective offering for clients who need a Shopify storefront built right — not just clicked together. Leveraging deep automation expertise and real-world e-commerce infrastructure experience, we handle the technical setup, integrations, and workflow automation that most Shopify developers skip or leave manual.

This isn't a volume service. We take on a limited number of Shopify engagements to ensure every store gets the same level of attention as our enterprise infrastructure work. If you're launching a new brand, migrating from another platform, or need a technically sound foundation for a scaling e-commerce operation, this is built for you.

Capabilities Include:

>End-to-end Shopify store setup and configuration
>Theme customization and storefront build-out
>Third-party app integration and stack selection
>Automated order management and fulfillment workflow setup
>API-driven integrations (inventory systems, ERPs, logistics platforms)
>Custom automation via Shopify Flow, webhooks, and scripting
>Performance and reliability review post-launch
>Handoff documentation and team training

> Working Together

Engagement Models

Project-Based

Fixed-scope engagements with defined deliverables. Ideal for migrations, buildouts, and government contract work.

Retainer / Fractional

Ongoing advisory or hands-on support on a monthly basis. Ideal for teams that need consistent senior-level access without a full-time hire.

Staff Augmentation

Embed directly into your engineering team for a defined period. Ideal for organizations mid-initiative who need experienced bandwidth fast.

Not sure which model fits? Let's figure it out together.

Set up a Discovery Call

Ready to Build Something That Actually Scales?

Every engagement is direct. No junior staff, no account managers, no hand-offs. You get a principal-level operator — and 20 years of scar tissue — on your project from day one.

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